An audio error message can be triggered for a variety of reasons, including but not limited to: Unsupported browser Unsupported device Faulty microphone...

When completing the in-test microphone check, your browser may block the microphone for recording after you listen to the first prompt. If this occurs, you ...

The sample rate is the rate that your device is sending audio samples continuously. Audio errors can occur when the sample rate is below 44000Hz. Window...

If you are unable to hear the audio from the microphone check or record responses when recording, we suggest checking your browser and device requirements a...

If you have tried the previous steps and are still encountering issues please contact our support department by sending an email to [email protected]. ...