If you have tried the previous steps and are still encountering issues please contact our support department by sending an email to firstname.lastname@example.org.
When emailing support please note that it can take up to a business day to get a response. To speed up the troubleshooting process please include the following in your email.
The Name of the Organization that is having you take our test
The email that you registered your account with
What browser are you using
A brief description of everything that happened before you encountered the error