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Audio Errors

Audio is too Soft
Possible causes: •    Your microphone is picking up a lot of background noise •    Your microphone isn’t working properly •    You are speaking too so...
Thu, 5 Nov, 2020 at 4:11 PM
Audio is too Short
In order to give a score, your recording must be longer than one second. If it is less than one second, you will trigger an audio error. Normally this error...
Thu, 5 Nov, 2020 at 4:11 PM
Audio Sampling Rate
The sample rate is the rate that your device is sending audio samples continuously. Audio errors can occur when the sample rate is below 44000Hz. Window...
Thu, 5 Nov, 2020 at 4:12 PM
Microphone Help
How to make sure the microphone is recording Follow the steps based on your operating system to confirm your audio system preferences. Windows Rig...
Thu, 5 Nov, 2020 at 4:12 PM
How to Make Sure the Browser Can Use the Microphone
Ensure that your microphone is plugged in and configured correctly, this site will help you check if your browser is able to detect your audio: https://www....
Thu, 5 Nov, 2020 at 4:12 PM
How to Raise the Recording Level
Follow the troubleshooting steps below based on your operating system. Windows Click open “Sound settings”   Click “Device Properties”   Adjus...
Thu, 5 Nov, 2020 at 4:12 PM