Ensure that your microphone is plugged in and configured correctly, this site will help you check if your browser is able to detect your audio: https://www.onlinemictest.com/.


If the website above does not work, it is possible that the microphone is not being recognized by the computer.


How to select the microphone as a default device


Follow the troubleshooting steps below based on your operating system.


Windows

  • Right-click the sound icon in the taskbar.

 

  • Select Open sound settings.

 

  • Choose Sound control panel on the right.

 

  • Select the Recording tab.
  • Choose the microphone.
  • Hit Set as default.

 

  • Select ‘Apply’
  • Close Sound control panel and sound settings


Macintosh iOS

  • Go to System Preferences
  • Click “Sound”

 

  • Click “Output”

  • In the list that says “Select a device for sound output,” and select your headphone device. You can usually find it by locating the brand of your headphones

  • Click “Input”

  • In the list that says “Select a device for sound input,” and select your microphone device. You can usually find it by locating the brand of your microphone. Make sure to deactivate the microphone you are not using- if you don’t, it can cause problems (especially if it is an embedded webcam).

  • Your headphones (output) and microphone (input) are usually the same device, but not always. Make sure to check that they are the same.  
  • The “internal microphone” listed is not sensitive enough to record good audio.