Encountering an issue? Refreshing the page will almost always resolve the problem.


Still not working? Clearing the browser’s cache and cookies often helps. The following website has helpful guides on how to clear the cache and cookies from your browser: https://www.whatismybrowser.com/guides/how-to-clear-cookies-browsing-history-and-cache/.


Still being problematic? You may need to update your browser. Here are some helpful resources to do this:


    Google Chrome: https://support.google.com/chrome/answer/95414

    Firefox: https://support.mozilla.org/en-US/kb/update-firefox-latest-version

    Edge: https://www.whatismybrowser.com/guides/how-to-update-your-browser/edge