Browser And Device Requirements


To successfully complete an assessment, make sure that you are using a supported hardware device and browser. We always recommend using the latest version of your browser.


Minimum Recommended System Specifications

Windows 10
Intel Pentium 4 processor (SSE2 capable)
 4 GB of RAM

macOS 10.14 – Mojave or macOS 10.15 – Catalina
Intel x86 processor
 4 GB of RAM


Microphone Requirements

16 kHz sample rate minimum


Supported browsers (must be the latest 2 releases)








Browser

Windows Desktop

Android

macOS (MacBooks)

iOS (iPads & iPhones)

Chrome

Yes

Yes

Yes

No






Firefox

Yes

Yes

Yes

No

Edge (Chromium)

Yes

Yes

Yes

No

Safari

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--

Yes

Yes

I am seeing an unsupported browser message


Please ensure that you are using the most up to date version of one of our supported browsers. Currently we support Google Chrome, Firefox, and Microsoft Edge. If you are not certain what browser you are using, please navigate to https://www.whatismybrowser.com/ to find out.


I am stuck trying to login


Something went wrong while trying to redirect you to the app, try navigating to https://app.truenorthtest.com/ in order to try the redirect again. Try clearing your browser’s cache and cookies. For instructions, see Quick Fixes below. It is possible the system clock on your device is not aligning with the platform clock. To correct this, please see System Clock below. If you are taken back to the same page, please follow the instructions at the bottom of this page for contacting support.