If you have lost or forgotten your password, you can change your password by going to app.truenorthtest.com and clicking “Forgot Password?”. You will then be prompted to enter your corresponding email address. You should receive an email with a link to reset your password within a couple of minutes. Click on the link and follow the instructions to change your password. 


If you have not lost your password but would like to make a change to your existing password you can do so in your User Settings. Once you are logged in, click the icon in the top right corner of the web page next to your name. Select “User Settings”. On the next page you will be able to change your first name, last name, username, and password. You will enter your previous password and then enter your new password twice. Click “Save” and the settings will be updated successfully.